Fidelity Hearing Centre is your local HearingUp Verified Provider.
At Fidelity Hearing Centre, we believe hearing care should be independent, evidence-based, and focused on your long-term success – not just selling a product. That’s why we’re proud to be a registered provider in the HearingUp Network, a global initiative founded by U.S. audiologist Dr Cliff Olson.
As a HearingUp Verified Provider, our clinic has been recognised for delivering Best Practice audiology, the gold standard in hearing aid fitting and ongoing hearing care.
What Is the HearingUp Network?
HearingUp is a global network of independent clinics committed to Best Practices in audiology. Created by Dr Cliff Olson, a leading audiologist and educator, the network exists to help people find clinics that deliver outstanding hearing outcomes using:
Real Ear Measurement (REM) for precise hearing aid fittings
Transparent pricing with no pushy sales tactics
Individualised care based on lifestyle and goals
Ongoing support and follow-up for long-term success
HearingUp providers don’t cut corners. They follow the methods shown by research to deliver the best possible results from a hearing aid fitting.
Why Choose a HearingUp Verified Provider?
When you visit Fidelity Hearing Centre, you’re choosing a clinic that’s committed to:
Fitting your hearing aids accurately using Real Ear Measurement
Tailoring your treatment to your needs using the latest technologies from a range of manufacturers
Offering follow-up care, coaching, and tech support
Remaining independent, without pressure from manufacturers
This is more than just hearing aids – it’s hearing care performed to the highest standard.
Meet Dr Cliff Olson and Wesley Ong
The partnership between Dr Cliff Olson and Wesley Ong, founder of Fidelity Hearing Centre, is built on a shared passion for raising the standard of hearing care worldwide.
Dr Cliff is internationally recognised for his YouTube channel, where he educates millions of viewers on hearing loss, hearing aid technology, and the importance of Best Practices. His content has helped demystify hearing care and empower patients across the globe to seek the quality of care they deserve.
Wesley Ong is a respected audiologist and educator in Australia, with over a decade of experience in private practice. He is passionate about independent, evidence-based hearing care, and is frequently invited to speak at national conferences on topics such as hearing aid technology, AI in audiology, and clinical excellence.
The two first met at a conference in Las Vegas in 2018 and quickly found common ground in their approach to audiology. Since then, they have developed a strong professional relationship and have even presented together at audiology conferences around Australia, encouraging fellow clinicians to adopt the HearingUp model of Best Practice care.
Why Best Practices Matter
Research consistently shows that hearing aids work best when:
Fit and verified using Real Ear Measurement
Supported by speech-in-noise testing and lifestyle assessments
Backed by consistent follow-up, education, and support
Unfortunately, many clinics don’t follow these methods. At Fidelity Hearing Centre, they’re the foundation of everything we do.
